SHIPPING AND DELIVERY CONDITIONS

GENSET COMPONENTS will deliver the orders in perfect condition at the address indicated by the user in the corresponding form within 24/72 hours.

GENSET COMPONENTS is fully responsible for ensuring that its products are delivered in perfect conditions of use. GENSET COMPONENTS is responsible for any damage that any of its products may suffer, as well as its loss, during transit from its warehouses to the place of delivery.

GENSET COMPONENTS does not assume any responsibility when the delivery of orders is not made as a result of the data provided by the user are false, inaccurate or incomplete as well as for causes attributable to the user.

GENSET COMPONENTS considers the confirmation of payment a necessary condition to be able to maintain the delivery terms. However, the terms indicated to the user are an estimate and may vary due to logistics or force majeure. In case of delays, it will be informed in a timely manner.

The delivery period is indicated in calendar days, counting from the confirmation of receipt of the corresponding bank transfer. This period may vary depending on the products and the provinces of delivery.

The estimated shipping times are:

Spain:

• Peninsula: Standard Service: 48-72 hours approximately. With stock available.

• Balearic Islands: Standard Service: 48-72 hours approximately. With stock available.

• Canary Islands, Ceuta and Melilla. They are excluded from the scope of delivery due to customs barriers that denature the conditions of the shipment according to our type of article.

Europe:

• Express Service: 72 hours maximum. With stock available.

Rest of the world:

• International service: 72 hours maximum. With stock available.

The delivery time will be extended on holidays.

In cases in which the volume of orders entails reduces the available stock, the customer will be informed by GENSET COMPONENTS to a new delivery period which will be as short as possible. If the product selected by the user could not to be replenish in the stock, the client will be informed by GENSET COMPONENTS, according to his own decision, selects a new product with similar characteristics and price, or cancels the order, in which the last option, the payment done by the selected products will be returned.

If an unjustified breach of more than 20 days occurs on the expected delivery date, the customer may request the revocation of the contract, the consequent cancellation of the order and the return of the delivered quantities.

The delay attributable to the client by it will not be considered a breach in the delivery terms.

Upon delivery of the goods, the customer will receive the corresponding delivery note and a copy of the invoice. At the same time, the corresponding original invoice will be sent to the email address provided by the client.